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Error Code: 86000108
Possible Cause:
"ActiveSync encountered a problem on the server." The device is missing the root digital certificate that is installed on the server.. This is known to have occured with a Verisign digital certificate.
- OR -
Microsoft ActiveSync cannot synchronize a mailbox if the Microsoft Exchange Server 2003 store contains a corrupted e-mail item. You can see the corrupted item in Microsoft Office Outlook and in Microsoft Office Outlook Web Access.
- OR -
By design, you receive a "0x86000108" error message when the Read status of a task or a message on a Windows Mobile 5.0 mobile device changes.
Possible Resolution:
1. Install the Verisign digital certificate on the Windows Mobile 5.0 device.
2. Perform a manual synchronization or complete the task or delete the message.
User Action:
1. Copy the certificate to the device. Then navigate to the file and click on it to install the certificate.
2. See ActiveSync cannot synchronize a mailbox if the Exchange Server 2003 store contains a corrupted e-mail item. Link: http://support.microsoft.com/kb/948744/en-us
3. See The Exchange ActiveSync process is unsuccessful, and an error code is returned to the mobile device in Exchange Server 2003
Error message when you use a Windows Mobile 5.0 device to synchronize tasks or messages with a mailbox on Exchange Server 2003 Service Pack 2: "0x86000108". Link 1: http://support.microsoft.com/kb/926144/en-us, Link 2: http://support.microsoft.com/kb/950796/en-us
Possible Cause:
"ActiveSync encountered a problem on the server." The device is missing the root digital certificate that is installed on the server.. This is known to have occured with a Verisign digital certificate.
- OR -
Microsoft ActiveSync cannot synchronize a mailbox if the Microsoft Exchange Server 2003 store contains a corrupted e-mail item. You can see the corrupted item in Microsoft Office Outlook and in Microsoft Office Outlook Web Access.
- OR -
By design, you receive a "0x86000108" error message when the Read status of a task or a message on a Windows Mobile 5.0 mobile device changes.
Possible Resolution:
1. Install the Verisign digital certificate on the Windows Mobile 5.0 device.
2. Perform a manual synchronization or complete the task or delete the message.
User Action:
1. Copy the certificate to the device. Then navigate to the file and click on it to install the certificate.
2. See ActiveSync cannot synchronize a mailbox if the Exchange Server 2003 store contains a corrupted e-mail item. Link: http://support.microsoft.com/kb/948744/en-us
3. See The Exchange ActiveSync process is unsuccessful, and an error code is returned to the mobile device in Exchange Server 2003
Error message when you use a Windows Mobile 5.0 device to synchronize tasks or messages with a mailbox on Exchange Server 2003 Service Pack 2: "0x86000108". Link 1: http://support.microsoft.com/kb/926144/en-us, Link 2: http://support.microsoft.com/kb/950796/en-us
